Direct-selling in general and the door-to-door channel in particular is a powerful complement to traditional sales and marketing strategies. TRG Field Solutions supplements the strategic benefits of this approach with company-specific advantages and proprietary technology.
Tenured Management Team
Our senior leadership team brings over 20 years of sales, BPO, customer management and tele-services experience to the Company. Their collective domain expertise in broadband, communications, financial services, consumer goods, energy and healthcare verticals positions us to deliver knowledgeable but diverse sales solutions to our clients.
High-Impact Sales Our personalized approach to selling involving face-to-face interactions delivers high sales conversion rates to our clients. We coach our sales and marketing associates to understand their customers’ business and personal requirements and offer them the best solution for their specific needs. After providing outsourced sales to clients for over two decades, we recognize instant cross-sell, up-sell and next-sell opportunities and aim to maximize the outcome of every nationwide interaction that we engage in.
Cost-Effective Marketing
Our ability to provide staff-outsourcing and supplemental sales solutions is a high ROI proposition for our clients. We maintain a highly skilled and motivated team of sales and marketing associates so that your overheads aren’t extended. We keep our costs low by limiting fixed-cost investments and leveraging the technology and permanent infrastructure of our $175 million affiliate companies. And finally, we offer pilot programs and flexible pricing arrangements designed to allow our clients to judge our ability to deliver tangible results before investing in a long-term relationship with us.
Speed to Market
Because our clients’ business and sales needs are constantly evolving, we have designed our organization and processes for maximum agility and responsiveness. Our domain expertise has been embedded into our training protocols so that when a client requires a new sales campaign, we can coach and deploy a nationwide team of sales associates with specialized product knowledge within a matter of days.
Technology Edge Just because face-to-face marketing is the oldest sales channel doesn’t mean that technology can’t impact its effectiveness. We firmly believe that the use of technology to drive business results is a valuable best practice and we embed technology into every facet of our business. Our sales associates are equipped with GPS systems to empower them in the field and augment their sales productivity. They are also provided with the latest communications devices in order to facilitate seamless contact with their fellow associates and sales supervisors.
On the back-end we employ leading-edge reporting and performance-measuring systems to enable continuous improvement in our sales processes. We also use advanced analytics for aggregating and processing customer data in order to provide our clients with value-added insight in addition to our sales outcomes.
Stable Partnership
Our outsourced sales solutions are an integral part of a global BPO enterprise. Our TRG affiliate companies generate over $175 million in sales related to customer management annually and our clients benefit immensely from the collective insight and expertise of these partnerships.
